Once you have submitted your PM Surya Ghar application, knowing where it stands and what to do if it gets stuck is important. This guide explains how to check your application status, what each status means, and how to escalate if your application is not moving.

How to check your PM Surya Ghar application status online

Go to pmsuryaghar.gov.in and log in with your registered mobile number and password.

Your dashboard displays your current application stage. The portal typically shows status in a step-based format, indicating which stages are complete, which is currently active, and which are pending.

You will also receive SMS updates on your registered mobile number at key milestones: feasibility approval, net meter installation scheduling, and subsidy disbursement.

What the different status stages mean

Registration complete / application submitted: Your application has been submitted to your DISCOM for feasibility review. No action needed from you at this stage.

Under DISCOM review / feasibility pending: Your DISCOM is reviewing whether your connection and rooftop are suitable for net-metered solar. Expected timeline: 7 to 15 working days.

Feasibility approved: Your DISCOM has confirmed your application is suitable. You can now proceed to select a registered vendor and arrange installation. This is your green light to move forward.

Feasibility rejected: Your DISCOM has found a technical reason the application cannot proceed as submitted. The rejection notice should specify the reason. Common reasons include: sanctioned load too low for the requested system size, the connection type is commercial rather than domestic, or the property has an existing solar installation. Address the specific reason and reapply or contact your DISCOM’s solar helpdesk.

Installation in progress / vendor selected: You have selected a registered vendor and installation is underway or complete. Your installer should be filing for net meter at this stage.

Net meter application pending / under process: The net meter application has been filed and is awaiting DISCOM action. If this status persists beyond 6 weeks, escalate.

Net meter installed / commissioning pending: The net meter is in place. You should now upload the commissioning certificate issued by your DISCOM.

Commissioning certificate uploaded: Your certificate upload is under DISCOM verification before the subsidy is processed.

Subsidy disbursed: The central subsidy has been transferred to your bank account. Check your account for the credited amount.

What to do if your application is stuck

Stuck at feasibility review beyond 15 working days: Call your DISCOM’s solar helpdesk or visit the divisional office with your application ID and consumer number. Quote the PM Surya Ghar scheme name and your application date.

Stuck at net meter pending beyond 6 weeks: Write to your DISCOM’s divisional engineer with your application ID, consumer number, installation date, and a request for net meter installation scheduling. Keep a copy. Also use the PM Surya Ghar portal’s grievance mechanism log in, go to the grievance section, and submit a complaint referencing your application ID.

Stuck at commissioning certificate verification beyond 30 days: Contact your DISCOM’s solar desk with your certificate upload confirmation. Also check whether there is any bank account name mismatch issue flagged on the portal.

Subsidy not received beyond 60 days of certificate upload: Use the national PM Surya Ghar helpline and raise a formal grievance on the portal. Your DISCOM should be able to confirm the disbursement status.

PM Surya Ghar helpline and escalation contacts

The national PM Surya Ghar portal has a helpline accessible from the portal’s Contact Us section. Note your application ID and consumer number before calling.

For DISCOM-level escalations, the relevant contacts are your DISCOM’s chief engineer (solar) or the state nodal agency (MNRE’s state counterpart). These escalation paths are most relevant if your DISCOM is unresponsive to the standard solar helpdesk after multiple attempts.

Keeping your documents organised

Maintain a digital copy of every document related to your application:

• Your portal application ID
• The feasibility approval notification
• The installation invoice and product warranties
• The net meter application receipt
• The commissioning certificate
• The subsidy disbursement confirmation

These documents are also important for any future changes to your installation, warranty claims, or property sale.

Summing up

Checking your PM Surya Ghar application status is simple through the portal dashboard. The most common reason applications stall is the net meter installation step, where DISCOM delays are frequent. Proactive follow-up with written escalations, starting after 6 weeks if there is no progress, is the most effective way to keep your application moving.